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Terms & Conditions

Term & Condition

Last updated: 10/06/2023

These terms and conditions outline the rules and regulations for the use of Travel Docs Express's Website, located at

By accessing this website we assume you accept these terms and conditions. Do not continue to use US Passport Expedited if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: "Client", "You" and "Your" refers to you, the person logs on this website and is compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.



We employ the use of cookies. By accessing US Passport Expedited, you agreed to use cookies in agreement with Travel Docs Express's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, Travel Docs Express and/or its licensors own the intellectual property rights for all material on US Passport Expedited. All intellectual property rights are reserved. You may access this from US Passport Expedited for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from US Passport Expedited

  • Sell, rent, or sub-license material from US Passport Expedited

  • Reproduce, duplicate or copy material from US Passport Expedited

  • Redistribute content from US Passport Expedited

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Terms And Conditions Template.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Travel Docs Express does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Travel Docs Express, its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Travel Docs Express shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Travel Docs Express reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or causes a breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

  • The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;

  • The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material which is an invasion of privacy

  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Travel Docs Express a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;

  • Search engines;

  • News organizations;

  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;

  • community sites;

  • associations or other groups representing charities;

  • online directory distributors;

  • internet portals;

  • accounting, law, and consulting firms; and

  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Travel Docs Express, and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Travel Docs Express. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or

  • By use of the uniform resource locator being linked to; or

  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Travel Docs Express's logo or other artwork will be allowed for linking absent a trademark license agreement.


If you wish to purchase any product or service made available through the Site ("Purchase"), you may be asked to supply certain information relevant to your Purchase including (but not limited to) your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

It is your responsibility to represent and warrant that: (i) you have the legal right to use any credit card(s) or another payment method (s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The Site may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide your information to these third parties, an action that is subject to our Privacy Policy.


We offer you a service that allows you to easily file for and procure a passport from the US Department for the purpose of replacing a lost passport, changing the name on the passport due to a legal name change or marriage, or applying for a new passport.

We do not sell passports and this service is for customer assistance in gaining your validly gained card through an application. We provide you with a step-by-step process, either by email or by post with the help of a tracking number.

We reserve the right to refuse service or to cancel the service at any time.

You should be aware that the service we provide can be gained for free on the relevant government website. What we provide is an easy way to apply for and receive a new or replacement passport without navigating the often-difficult wording and instructions contained on the government site.

This site is not affiliated with the US department and is not a government agency. You may obtain a free form to apply for your US Department website. Our service is designed to simplify the process of obtaining a passport.

Please note we do not provide any type of legal, financial, or immigration advice, and as such will not be held responsible for any delay or refusal by the US Department in issuing your passport due to any noncompliance with their rules.

We offer a clear-cut process for changing your name on your passport through a legal name change or by marriage. We also offer a clear-cut process for the replacement of a lost passport. Updates and new passports are also able to be gained through our service.

You are responsible for accurately providing information on which service you choose, and we hold no liability for any inaccurate information being received by us. We will send you the application package which you ask for.


Refund Policy​

  • We provide a satisfaction guarantee for every purchase, users will be refunded the entire amount paid if they are errors in the application or if we were not able to deliver the service.

  • All sales are final and are not refundable as soon as the application package is delivered to the customer.

  • For any questions regarding your application package or if your refund request is not listed above please contact our billing department at: (833) 377-2682


Processing Time

Our processing time for delivery of the application package is the only processing time that we will be held liable for and it is wholly up to you to apply for a passport, with any time frame thereafter determined by them alone.

If sent by email we can deliver the application package within 24 hours of receipt of the purchase. If the application package needs to be posted to you it will be determined by the normal delivery times from our area of the US to yours and at any rate within 2 weeks.

Our expedited processing time for a new Passport is noted at 4 to 5 weeks, but this might differ if there is any delay in their offices or by the postal service in terms of receipt of the application.



Please note that we are not liable to you for use of this site or for any application that you file to gain a new passport. We wholly waive any and all liability in relation to your use of this site and we are not liable to you for the experience that you have through this site or any aspect that derives after you use this site, non-exhaustively.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve of immediately removing all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.



To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;

  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

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